FAQs
At Jiwya, we ensure that all the components in our products including fibres, yarns, fabrics, dyes, buttons, threads, accessories and trims to our packaging are all plant-based materials.
All our products are dyed using colours made from flowers, vegetable peels, skins, roots, stems, etc. Certain exquisite colours are also derived from naturally occurring minerals.
These are handmade in limited quantities to ensure the highest quality is maintained.
These are highly curated products, which are made only once, and are one-of-a-kind. They involve multiple heritage textile arts and are handmade with excellence.
No, all our pieces are made from pre-washed fabrics, and we wash it again before it is shipped. Hence, they are not prone to further shrinking.
Since our products are hand-woven and hand-dyed using plant-based dyes; the print and the colours might be slightly different from what you see in the displayed pictures. The uniqueness of handloom and handcrafted products is in its non-perfection. However, there won’t be a major difference in the actual product from the image on the website.
Yes, we offer global shipping at standard shipping charges.
We accept a range of payment options such as debit cards, credit cards, UPI, Netbanking, and certain wallets. Cards across Visa, Mastercard and American Express can be used online. For any payment related help reach out to us at hello@jiwya.com
Yes, we offer custom sizing. Please add a note to your order at the checkout or email at hello@jiwya.com with your sizing information.
- We recommend steaming and hand wash, if required.
- If washing in machine, we recommend using cold water < 30°C with a mild detergent and washing the garments inside out.
- Wash the garments with like colours only, in case some colour fades during initial washes.
- We recommend you to air dry your garments in shade only, and do not use tumble try. Do not dry in direct sunlight.
- If ironing is required, use a low iron setting inside out.
- Do not use bleaching chemicals, as they might affect the colour and are toxic to many water bodies.
- Avoid spot cleaning of garments using chemicals.
We hand-spin our plant-fibres into yarns. These yarns are warped by hand and woven on a handloom. Our dyeing happens by hand in small batch processes using plant-dyes. Every Jiwya print and embroidery involves skilled hands. No powerloom, embroidery machines or dyeing machines are used at Jiwya.
